Organisational Behaviour

Organisational behaviour (OB) is the analysis and learning of behaviour of humans in a group of people (organisation), different means by which interaction is achieved between the entity and human behaviour. Organisational behaviour research is classified in three major ways: 1) individuals (micro-level), 2) workgroups (Meso level), and 3) organisation’s behaviour (macro-level). A person acts and reacts differently in an organisation than when a person is doing the activities separately. The vision of researching organisational behaviour is to impart new life to the organisational theory and develop more fine concepts of organisational life. 

MCQs

1. Which of the following best describes the nature of the study of organisational behaviour?

1. 1. An art
   2. A science
   3. An art as well as science 
   4. None of the above

Answer- C

2. Which of the following factors affect organisational behaviour?

1. 1. Technology
   2. People
   3. Environment
   4. All of the above

Answer- D

3. What is the primary meaning of the organisation structure?

1. 1. The exact designated position of spaces and departments in an organisation
   2. The policies created and implemented by the firm
   3. The way different resources are distributed
   4. The manner in which activities are controlled and performed in a simplified manner

Answer- D

4. According to the scientists of organisational behaviour, how are the organisations?

1. 1. Dynamic and ever-changing
   2. Researching
   3. Processing
   4. Static

Answer- A

5. Which of the following options is correct regarding organisational cultures?

1. 1. A stronger culture more influences the behaviour of the employee
   2. A strong culture always means the more productive environment
   3. A particular culture that brings positive effectiveness is better
   4. A weak culture always means the more productive environment

Answer- A

6. Which employees are less concerned about the variety and autonomy?

1. 1. Employees with relatively strong higher-order needs
   2. Employees with relatively weak higher-order needs
   3. Employees who are not stable
   4. None of the above

Answer- B

7. To study employee behaviour in any organisation, which of the following should be the most important concern?

1. 1. The employee’s personality and attitude are basically dependent on the environment.
   2. Environmental and individual differences are crucial for understanding employee behaviour.
   3. Environmental and individual differences do not play a role in understanding employee behaviour.
   4. The environment in the organisation is the most important factor that assists in understanding individual behaviour.

Answer- B

8. The essential thing to understand the structure of the organisation is _______.

1. 1. Delegation
   2. Process 
   3. Control
   4. Modification

Answer- C

9. Which of the following statements is valid regarding shared organisational values?

1. 1. the international values influence shared organisational values 
   2. shared organisational values are distinct for various components of a diverse workforce
   3. shared organisational values are unconscious wants or affective desires that guide the behaviour of the society
   4. shared organisational values are a myth

Answer- B

10. Which of the following is most accurate concerning communication?

1. 1. Most communication is verbal.
   2. Most communication is in the vertical direction. 
   3. Understanding is necessary for communication to take place
   4. Most communication is written 

Answer- C

11. Which is generally the least used channel of communication in an organisation?

1. 1. Horizontal channel
   2. Diagonal channel
   3. Upward channel
   4. Downward channel

Answer- A

12. Which of the following factors should be positively addressed by modern-day managers to avoid negative outcomes?

1. 1. Potential for higher employee turnover
   2. Interpersonal conflicts
   3. Increased innovation and creativity
   4. Difficult communication

Answer- C

13. What is called the combination of numerous characteristics and qualities that forms a distinctive character of an individual?

1. 1. Attitude
   2. Behaviour
   3. Personality
   4. Charishma

Answer- C

14. Which of the following of an individual can change due to hard situations and external influence?

1. 1. Attitude
   2. Personality
   3. Objective
   4. Motivation 

Answer- B

15. Which are the big five traits of personality?

1. 1. Extroversion, openness to experience, agreeableness, emotional stability, and conscientious
   2. Agreeableness, courage, openness to experience, friendly, and emotional stability
   3. Extroversion, agreeableness, emotional stability, friendly, and openness to experience
   4. Agreeableness, emotional stability, easygoing, friendly, and courage

Answer- A

16. Which of the following theories provides an idea about what employees need, and what are the crucial factors the manager can use the motivation the employees?

1. 1. Content theory
   2. Process Theory
   3. Maslow’s theory
   4. Herzberg’s theory

Answer- A

17. Which of the following theories gives the way by which the requirements can be transformed into performance or behaviour?

1. 1. Expectancy theory
   2. Herzberg’s theory
   3. Process theory
   4. Maslow’s theory

Answer- C

18. Which type of personality do people like real-life examples and getting facts while missing the prime logic, possibly as per MBTI?

1. 1. Intuition 
   2. Thinking
   3. Sensing
   4. Introversion

Answer- C

19. What is the personality known as when a person takes action based on feelings, while using their imagination, and gets the main idea while missing a few facts according to the MBTI?

1. 1. Sensing
   2. Thinking
   3. Introversion
   4. intuition

Answer- D

20. What of the following is the activity to put people into a particular group according to a few characteristics and then to make an assumption to understand things better?

1. 1. Perception
   2. Group perception
   3. Stereotyping
   4. Halo effect

Answer- C

21. Which of the following is the event of encouraging people to action to achieve their targets?

1. 1. Motivation
   2. Bonus
   3. Promotion
   4. Performance-based incentive

Answer- A

22. Who was the first person to focus on and assist the needs of humans for employees?

1. 1. J.N Tata
   2. Robert Owen
   3. Andrew Ure 
   4. None of the above

Answer- C

23. According to Maslow wants or needs are something that human beings desires. The needs and wants of human beings will lead to which of the following?

1. 1. Motivation
   2. Job
   3. Behaviour
   4. Attitude

Answer- C

24. Which of the following is the social invention for achieving targets through the efforts of the whole group?

1. 1. Management
   2. Behaviour
   3. Organisation
   4. Leadership

Answer- C

25. The IF and THEN relationship can be utilised to understand which of the following organisation theory?

1. 1. Contingency approach
   2. Scientific approach
   3. System approach
   4. Process approach

Answer- A

26. If a person believes that men perform better in oral presentations as compared to women, then which of the following shortcut methods has been used to conclude the statement by the person?

1. 1. Projection
   2. The contrast effect
   3. Stereotyping
   4. The halo effect

Answer- C

27. According to the attribution theory, if in an event, all the people who have faced similar encounters react and give responses in a very similar manner, it is said that the behaviour is showing which of the following?

1. 1. Reliability
   2. Consensus
   3. Consistency
   4. Similarity

Answer- A

28. The organisational behaviour topic which is not for managing and controlling the fear of terrorism among the employees?

1. 1. Work design
   2. Emotion
   3. Motivation
   4. Communication

Answer- A

29. What is the definition of distinctiveness as per the attribution theory?

1. 1. Whether an individual is showing different behaviours in the same situation
   2. Whether an individual is showing consistent behaviours in the same situation
   3. Whether an individual is showing different behaviours in a different situation
   4. Whether an individual is showing consistent behaviours in a different situation

Answer- B

30. What is the belief among some people that each and every individual has control of his/her life known as?

1. 1. External locus of control
   2. Extroversion
   3. Conscientiousness
   4. Internal locus of control

Answer- D

31. Which of the following types of people do not feel the need for urgency most of the time and are of a very easygoing nature?

1. 1. Type A
   2. Type B
   3. Authoritarianism
   4. dogmatism

Answer- B

32. Who developed the motivation’s dual structure approach?

1. 1. Alderfer
   2. Mc Gregor
   3. Maslow
   4. F. Herzberg

Answer- D

33. Which of the following is/are the central areas of studying sociology?

1. 1. Power
   2. Conflict
   3. Behaviour
   4. All of the above

Answer- D

34. Which of the following is known as an event where personal and social relations are developed spontaneously in the network?

1. 1. Government organisation
   2. Informal organisation
   3. Formal organisation
   4. Business organisation

Answer- B

35. The kind of actions that are more likely to be influenced by the external causes are __________.

1. 1. Actions with high distinctiveness, low consensus, and low consistency
   2. Actions with low distinctiveness, high consensus, and low consistency
   3. Actions with high distinctiveness, low consensus, and high consistency
   4. Actions with low distinctiveness, high consensus, and high consistency

Answer- D

36. A successful manager always believes that

1. 1. Technical skills are important, but not sufficient alone to achieve success.
   2. The most and only important thing for accomplishing the goals of the organisation are technical skills only.
   3. Interpersonal skills are not that essential.
   4. Human behaviour does not create effectiveness.

Answer- A

37. What is the ability to influence individuals to attempt with full efforts for mutual targets?

1. 1. Leadership
   2. Control
   3. Supervision
   4. motivation

Answer- A

38. Who among the following developed the scientific approach for management?

1. 1. A. Maslow
   2. F.W Taylor
   3. Henry Fayol
   4. Elton Mayo

Answer- B