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Bank Exam » Bank Exam Study Materials » General Awareness » Mobile Banking
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Mobile Banking

Mobile banking is a type of service associated with the different types of mobile banking services that allow the transfer of financial funds from one account to another by using a smartphone. The functions of mobile banking serve various mobile banking advantages also.

Table of Content
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Mobile Banking is one of the services offered by the banks and also by other monetary organizations that allows its clients to perform financial connections remotely and distantly by using a portable device like a tablet or smartphone. Rather than the associated internet banking that performs functions by software, commonly called an application or app, served by the monetary institution for a meaningful purpose. The functions of Mobile banking are generally available at all times or on a 24-hour basis. Few monetary institutions possess direct accounts that are accessed by mobile banking and have limited transactions. Mobile banking is commonly dependent on the accessibility of internet connection and accessing mobile devices.

Transactions by mobile banking generally depend on the features of the banking app and the type of mobile banking service provided. Several apps allow prints of reports to be transferred and occasionally provided at the client’s premises. Mobile banking advantages such as ease to use provide flexibility and fast work and also advances security as it incorporates the client’s built-in portable device security functions.

Mobile Banking 

Mobile banking may be defined as the use of mobile or portable devices to complete monetary transactions from one account to another. Various types of mobile banking services are provided by monetary institutions, specifically banks. The functions of mobile banking allow users and clients to precede transactions, which are different according to the institutions.

Now, mobile banking is easier due to the progress in cellular mobile applications and services. Customers can check their balance anytime, be able to see bank statements online on a mobile device, easy transfers, and also carry out prepaid services.

Types of Mobile Banking Services

Different types of Mobile Banking Services, mobile banking may be best understood as a swarm of services provided that anyone can use by the mobile application.

  • Account details and information access permit customers to outlook their account statements and balance by demanding an account declaration or statement, customers can overview account and transactional history, and allow tracking term credits.
  • Direct access to account statements, equity, mutual fund statements, loan statements, insurance, support service, and account history and also allows customers to check on the loan request and credit facilities and various other functions.
  • Intra and inter-bank transaction facilities or account transfer.
  • SMS message notification on receiving or sending funds to your account.
  • Account balance and check clearance report following fund transaction.
  • Customer support assistance
  • Customers can request to place their credit card, checkbook, or debit card online.
  • Capability to track the nearby ATMs
  • WAP (Wireless Application Protocol)
  • USSD (Unstructured Supplementary Service Data)

Mobile Banking Advantages

  • Banking on Your Fingertips:

Customers can directly access their account information and details and also can carry out transactions by their mobile phone, any day, anytime. The functions of mobile banking are totally dependent on the internet connection, and customers can make transfers anywhere in the world, also allowing us to look out the finances with ease.

  • Devoted Customer Service:

Customers can easily get connected to their bank and also can reach anytime, appreciation to mobile banking services. Whether the customer is facing difficulties related to money transfer or wants to block their card instantly, they can reach the bank’s customer assistance service team within minutes and will resolve a customer issue; and also considered the major mobile banking advantage

  • Mobile banking allows users to track and outlook their bank account online on mobile phones, 24 x 7.
  • Customers can perform secure online transactions by using

smartphones with internet connections.

  • Mobile Banking avoids visiting banks or desktop logging.
  • Smartphones can perform fund transfers within minutes with the help of RTGS, NEFT, and IMPS.
  • Customers are allowed to pay EMI, credit card, utility bills, and insurance premiums with the help of mobile banking.

Conclusion

Mobile banking services may be defined as the mobile banking functions provided by the banks or private monetary institutions to perform transactions without leaving your place. This article concluded various types of mobile banking services and mobile banking advantages which allow the better functioning of mobile banking.

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Frequently asked questions

Get answers to the most common queries related to the BANK Examination Preparation.

Explain the role of cybersecurity in mobile banking systems.

Ans : Cybersecurity has developed progressively significantly...Read full

Define mobile banking over WAP?

Ans : WAP is referred to as mobile banking using an applicati...Read full

What are the challenges associated with the mobile banking system?

Ans : Availability is b...Read full

Explain USSD Banking.

Ans : USSD banking is relatively related to SMS banking, and ...Read full

Ans : Cybersecurity has developed progressively significantly in various mobile banking services and operations. Cybersecurity incorporates a wide variety of steps taken to keep automated

information isolated and avoid theft or damage. Cybersecurity is moreover used

to build data and not distort it, spreading from private information to multifaceted

government systems.

 

Ans : WAP is referred to as mobile banking using an application in which customers install the mobile app of the associated bank on their smartphones and relish all the facilities offered by the bank. The majority of banks are providing mobile apps for iOS and Android, and Windows devices. Once a customer login to the app and receives login credentials, then the customer can use various types of mobile banking services.

Ans :

  • Availability is based on the type of mobile device being used
  • Safety concerns
  • Scalability and reliability
  • Application circulation
  • Advancement in synchronization capabilities

Ans : USSD banking is relatively related to SMS banking, and it can be used by clients without an internet connection or a smartphone. Rather than sending an SMS to the bank, the customer can directly use USSD codes given by the bank to use the services. Once a customer enters the code and presses the calling button, then the customer receives a menu option where the customer can view their mini-statements, account information, etc.

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