The first is through ATMs and phone transactions. It has recently evolved into an internet-based channel among banks and customers that benefits both parties. The primary goal of e-banking solutions would be to provide clients with considerably faster and less expensive services. In the last two decades, the banking industry has adopted a new banking model based on advances in information technology. In contrast to all these consumers, information technology is used to secure transaction and communication capabilities.
The evolution of electronic banking began with the usage of automated teller machines and then progressed to internet banking. It will be performed on mobile phones in the future (wap-enabled). In any case, for financial transactions, online banking remains the best option. The use of e-banking by businesses first appeared in the mid-1990s. Because of its minimal operational expenses, e-banking has grown in popularity.
Importance of E-Banking:
E-banking offers numerous benefits to both banks and customers. In both banks and customers, e-banking has made the experience considerably easier and banking a lot faster.
The following are the main benefits:
- It reduces the amount of time spent in banks
- It facilitates international banking
- It offers financial services throughout the year, 24 hours a day, seven days a week, from any location with internet connectivity
- For online optimization, it gives well-organised financial management
- It brings convenience in terms of investment, labour, and time, as well as all of the other resources required to complete a transaction
- Using integrated financial services, banks can enter new markets, gain new customers, and increase their market share
- It provides consumers with some security and privacy by utilising cutting-edge encryption and security technology
Advantages
1. Convenience
It’s indeed difficult for someone with a busy and stressful schedule to find time to go to the bank transfer to check their checking account, i.e. interest, successful money transfers online, and other updates. For customer convenience, the financial system has developed a virtual banking system, which allows customers to access their accounts at any time and from any location. When there has been a banking holiday, there are a variety of instances in which your money cannot be handled. The convenience of an online banking system is that it is available 24 hours a day, 365 days a year. It solves problems that customers had with the old banking system. There is no need to wait in line for any money deportation or transfer.
2. Transportation service
The virtual financial system allows you to transfer money at any time of day or night, 365 days a year. You are not obligated to complete any transaction during business hours; instead, you can do it whenever and from wherever it is convenient for you.
3. Service of monitoring
Customers can check their updated passbook at any time and keep track of their transactions and control their budgets.
4. Paying bills online
You won’t have to wait in line to pay your bills because it has a feature that allows you to pay any type of bill, including energy, water, telephone, and other money transfer services.
5. Excellent service
Internet banking has increased the service quality by allowing customers to do transactions at any time of day. Consumers can apply for loans, insurance, and other services without having to physically visit the bank, demonstrating that e-banking is of high quality.
6. Excessive liquidity
The major advantage of using internet banking is that you can move funds and use them at any time. You don’t need to go to the bank to transfer money because you can do it from anywhere without going to the bank.
7. Banking service at a low cost
Internet banking allows for lower operational expenses and higher service quality. It offers convenience and excellent customer service at a moderate cost. The Bank just charges a small fee for operations.
8. Interest rates advantage
In comparison to banks, internet banking offers lower interest rates on mortgage loans. The operating costs are very modest, allowing for cost savings that benefit the customers. Other features include a no-minimum-balance account, which makes it easier to keep a zero-balance account. It boosts consumers’ total disposable income without having to worry about keeping a minimum deposit.
Conclusion
In today’s world, e-banking is the norm in our country. All should be informed of all of technology’s benefits and drawbacks. Electronic banking is referred to as e-banking. The banking industry, it’s similar to e-business. “Virtual Banking” or “Online Banking” are other terms for electronic banking. Electronic banking is a type of information technology-based banking. Money transfer services are available via a computer-controlled system under such an I.T system. Customers are directly contacted through this mechanism. Customers are not required to visit the bank’s premises.