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Bank of Baroda is a nationalised bank that falls under the governance of the Government of India and the Reserve Bank of India. The headquarters are located in Vadodara, Gujarat. It is regarded as the fourth largest banking alliance in today’s time. It was first founded in 1908 and has since expanded its client base widely. It provides some key services like net banking, customer care and card services which appeal largely to the general public.
Brief history
Bank of Baroda, often shortened as BOB or BoB, provides nationalised banking services to the citizens of India. The headquarters of Bank of Baroda are located in the state of Gujarat in the city of Vadodara. The State Bank of India, is the first ranking bank and Bank of Baroda follows close up on number four.
It was founded in the year 1908 by the king Sayajirao Gaekwad III, in the then princely state of Baroda, Gujarat. The king wasn’t the only founder; he was also helped by several other people. In the year of 1910, BOB finally established its first branch in the city of Ahmedabad. The bank’s operations grew throughout the country of India till World War II. After that the bank expanded throughout the world but established itself in the country of Africa in Uganda with the aim of serving the Indian community in Africa. In 1957, Bank of Baroda took a huge leap and established a branch in London, United Kingdom.
BOB Net Banking
Like many other nationalised banks, Bank of Baroda too provides services like net banking, card services, withdrawal and deposits.
Under the section of the Bank of Baroda, net banking payments are accepted and done through the gateway of the internet. Services like RTGS and NEFT are easily accessible on the Bank of Baroda site under the net banking section. The Bank of Baroda net banking service is called Baroda Connect. This site and sections allow customers to withdraw, deposit or continue their transactions any time that is 24/7 and at their homes. This reduces the need to stand in long lines especially in the summers, which can be detrimental to the health of lots of people. The net banking facility also makes it easier for diabled and senior citizens to still be connected to the banks and still continue their transactions without having to face any discomfort. Baroda Connect also allows multiple users to log in and hence reducing the need for many technological devices.
BOB Customer Care
The Bank of Baroda site further has all contact details that are phone numbers and email ids of the Bank of Baroda customer care services. The site not only provides customer care details of banks in India but also has a section where they have listed out the numbers of their overseas branches too. Their toll free number is active 24/7 and one key feature of their customer service is that their responses are speedy. Customers often tell other people that the emails written to the customer care often get their replies back within two days or so. This allows the bank to gain a wider customer base.
BOB Card Services
Just like other banks, Bank of Baroda also provides cards to its customers. These cards come in a wide range with each of them having a different credit limit and also more exciting offers like reward points on every transaction that is made. This makes them ideal to own and plus customers get a wide range to choose from. There are specialised BOB cards for railway employees which allows them to avail special benefits on railway journeys. They also have BOB cards for corporate offices which makes it attractive to large corporations.
Conclusion
Now that we have seen what the services Bank of Baroda provides, it is easy to imagine why it has such a large client and customer base.
