Roman Saini is teaching live on Unacademy Plus
Model answers for UPSC CSE Mains GS paper 4 - 2017: 10-11
IAS officer and vou have uestion 10: You are aspiring to become an l cleared various stages and now you have been selected for the personal interview. On the day of the interview, on the way to the venue you saw an accident where a mother and child who happen to be your relatives were badly injured. They needed immediate hel What would you have done in such a situation? Justify your action Answer: "Road accident reports in India, 2016" revealed that over 5 lakh accident occurred killing over 1,46000 and leaving thrice of it badly injured. Our constitution calls for promoting brotherhood, the essence of which can be realised while helping an accident victim. In the above case the following ethical issues arises: 1. 2. 3. Personal interest of attending interview v/s Social responsibility Being a good samaritan v/s fear of harassment by the police Responsibility as a civil services aspirant
Some options available to me are: 1. Leave from that place and head towards interview Merit- Following Ayn Rand's theory of ethical egoism which calls for rational selfishness. Pursuing one's own interest is not evil. Humans must not be treated as sacrificial lambs. This option will help me realise my dreams for which I have been working so hard. I may be selected to the coveted civil services. It will enhance my social prestige and my relatives may forgive me later. I don't have to worry about delavs due to ha rassment by police too. Demerit- Running away from this situation shows cowardice, lack of empathy and abdication of responsibility. It means putting selfish needs above others life. It will also prick my conscience and constantly keep me worried during the interview.
2. Stay back and help the victims Merit- Bhagavad Gita preaches Svadharma i.e doing one's own duty for the sake of well being of society. Will act according to my conscience and values. I am aware of how government is encouraging Good samaritans through various programmes and legislations. It will give me a chance to be a role model and be part of this social change. It will also help me earn a good name in the family. Demerit- May miss the interview and lose chance of serving the society. Loss of a year of hard work The following co 1. If any of my family members are with me, they can attend to the victims while I urse of action will be followed h v me: head for the interview
2. If my family members aren't with me then: Check for injuries and quickly administer first-aid to the victims. Call the ambulance Call the family of my relatives and inform them about the accident and location Call NGOs like Save Life Foundation to seek their assistance Leave for interview when the help arrives After interview, call and check upon my relatives 3. Just in case I reach late for the interview, explain UPSC the reason for my delay and seek postponement. If request is not processed, deal with this career setback in a optimistic way and work harder again for next year. Civil services (IAS,IPS etc) is a "means and not an end" and interview was a stage to achieve the "means" to attain the "goal" of public service. Saving one's life is the attainment of the goal itself.
uestion 11: You are the head of the Human Resources department of an organization. One day one of the workers died on duty. His family was demanding compensation. However, the company denied compensation because it was revealed in investigation that he was drunk at the time of the accident. The workers of the company went to strike demandin compensation for the family of the deceased. The Chairman of the management board has asked for your recommendation. What recommendation would vou provide the management Discuss the merits and demerits of each of the recommendations Answer: Stakeholders involved: 1. 2. 3. 4. Company & Management board Family of deceased emplovee Workers union Me, as the HR manager
Ethical issues involved are: 1. Workers safety at the workplace. 2. Feeling of injustice among workers vS. Finan 3. Fixing accountability for drunken worker getting inside the workplace. 4. Threat of strike and Loyalty of the workers to the organization. cial constraints of the company Following could be the possible recommendations: 1. Advise management to not pay any compensation This will serve as a good lesson to workers to not be drunk and careless on premises. It will also set a firm tone that blackn organisation. However, this move may attract the wrath of the workers union. They may go on ailing won t be tolerated in the loyal customers
It will also create a negative work atmosphere as workers feel that management doesn't care for them. The family of the deceased worker mav be pushed into poverty as the ir sole breadwinner is no more. 2. Advise management to give compensation This will be met with some resistance by the Board as it will cause financial strains on the company resources. It may also set a bad precedent for such unreasonable demands by workers in the future. It may portray that company is at the mercy of the workers. But, this will increase loyalty and motivation of workers. The family of the deceased worker may be able to sustain until they find a job. It creates a sense of security among the workers that the management cares for them and will protect them. Following a humane approach rather than treating workers as mere cogs in the machine. It also diminishes the risk of a strike and lockout.
3._Provide partly compensation as an immediate step Keeping the strike in the background as well as investigation that the worker was drunk at the time of accident, the management may provide part relief as immediate measure to support family and end the strike and assuring the workers that the detailed investigation will be through identifying the and stress level and nature of work. It will provide more time for the company to access financial background of worker, stress at the job, common habits of the workers related to the position etc. However, it can be seen as delaying tactic of management and leaves behind the unsatisfied workers and chances of future strike.
Option 2 is the most suitable one. According to Art 43A of DPSP, the workers must actively participate in the management of the organisation. Gandhiji said that corporate are trustees of workers. Thus workers form an integral part of the organisation and their grievance should be given utmost priority. The decision that company takes must be in the spirit of constitution and the philosophy of Gandhiji. ertain other additional measures can be undertaken: 1. Strict warning to employees to avoid driving at work. Gate check for alcohol consumption. Random check at workplace. Ethical training of workers 2. 3. Safety audit 4. Improvement in worker-management relation through dialogues and events like social gathering 5. Try to give employment to a member of deceased worker's family, if possible