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TOTAL QUALITY MANAGEMENT TODAY AND TOMORROW (in Hindi)
Lesson 12 of 17 • 3 upvotes • 9:04mins
Abhinandan Kumar
In this world of hard competition and globalization quality has become the necessity and the requirement of every customer. Quality is must to win the game of competition. Quality is a mandatory factor to retain the customers. Poor quality leads to loss of customers. This paper has been made to make the readers aware about the concept of Total Quality Management (TQM). The research methodology used in this paper is purely based on research work. This includes data based on primary and secondary sources. Secondary sources include various research papers, news papers, professional journals, magazines, text books an d various websites. Primary data was collected with the help of personal interactions, telephonic interactions with the learned people.
(Hindi) Total Quality Management
17 lessons • 3h 30m
1
Definition of Quality (in Hindi)
13:49mins
2
Quality Circles - 7 Qc Tools (in Hindi)
10:07mins
3
TQM : Summary 1 (in Hindi)
10:08mins
4
TQM : Summary 2 (in Hindi)
13:03mins
5
TQM Principle 1 (in Hindi)
15:00mins
6
TQM Principle 2 (in Hindi)
14:41mins
7
TQM and Six Sigma 1 (in Hindi)
14:36mins
8
TQM and Six Sigma 2 (in Hindi)
11:40mins
9
TQM use (in Hindi)
10:48mins
10
EXPLANATION OF STATISTICAL PROCESS CONTROL (in Hindi)
15:00mins
11
THE ROLE OF DATA (in Hindi)
11:32mins
12
TOTAL QUALITY MANAGEMENT TODAY AND TOMORROW (in Hindi)
9:04mins
13
TOTAL QUALITY MANAGEMENT IMPLEMENTATION RECOMMENDATIONS (in Hindi)
9:28mins
14
TQM - CASE STUDIES FROM INDIAN ORGANISATIONS (in Hindi)
14:07mins
15
Quality As Infrastructure : Mukand & Quality As Systems : Modi Xerox (in Hindi)
14:04mins
16
Quality As Manufacturing : Ranbaxy & Quality As After Sales Service : Thermal (in Hindi)
10:20mins
17
Quality As Marketing, Quality As Service & Quality As HRD (in Hindi)
13:14mins
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