Lesson 13 of 17 • 0 upvotes • 9:28mins
Note: “Total quality management” as a term to describe an organization's quality policy and procedure has fallen out of favor as international standards for quality management have been developed. Please see our series of pages on Quality Management Systems for more information. When planning and implementing a total quality management system or quality management strategy, there is no one solution for every situation. Each organization is unique in terms of the culture, management practices, and the processes used to create and deliver its products and services. The quality management strategy will then vary from organization to organization; however, a set of primary elements should be present in some format.
17 lessons • 3h 30m
Definition of Quality (in Hindi)
13:49mins
Quality Circles - 7 Qc Tools (in Hindi)
10:07mins
TQM : Summary 1 (in Hindi)
10:08mins
TQM : Summary 2 (in Hindi)
13:03mins
TQM Principle 1 (in Hindi)
15:00mins
TQM Principle 2 (in Hindi)
14:41mins
TQM and Six Sigma 1 (in Hindi)
14:36mins
TQM and Six Sigma 2 (in Hindi)
11:40mins
TQM use (in Hindi)
10:48mins
EXPLANATION OF STATISTICAL PROCESS CONTROL (in Hindi)
15:00mins
THE ROLE OF DATA (in Hindi)
11:32mins
TOTAL QUALITY MANAGEMENT TODAY AND TOMORROW (in Hindi)
9:04mins
TOTAL QUALITY MANAGEMENT IMPLEMENTATION RECOMMENDATIONS (in Hindi)
9:28mins
TQM - CASE STUDIES FROM INDIAN ORGANISATIONS (in Hindi)
14:07mins
Quality As Infrastructure : Mukand & Quality As Systems : Modi Xerox (in Hindi)
14:04mins
Quality As Manufacturing : Ranbaxy & Quality As After Sales Service : Thermal (in Hindi)
10:20mins
Quality As Marketing, Quality As Service & Quality As HRD (in Hindi)
13:14mins