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Administrative Reforms Commission Reports Report 11: Promoting e-Governance Roman Saini
6 ARCII-11th Report Part 5
Course Structure Institutional Framework for Coordination and Sharing of Resources/Information Public-Private Partnership (PPP) 8. 1. 2. 3. 11th Report- Preface Outline of 11th Report Recommendations of 11th report 9. Building a Congenial E 2. 1. nvironment 10. Protecting Critical Information Identification of e-Governance Infrastructure Assets Projects and Prioritisation 3. Business Process Re-Engineering 4 arocess Re- Engineering 11. The Common St Capacity Building and Creating Awareness 12. 13. 14. Mission Mode Projects(MMP) Legal Framework for e-Governance Knowledge Management 4. 5. Developing Technological 6. Implementation . Monitoring and Evaluation Solutions 4. Conclusion
13.Legal Framework for e-Governance A clear road map with a set of milestones should be outlined by Government of India with the ultimate objective of transforming the citizen-government interaction at all levels to the e-Governance mode by 2020. This may be enshrined in a legal framework keeping in consideration the mammoth dimension of the task, the levels of required coordination between the Union and State Governments and the diverse field situations in which it would be implemented. The legal framework should, inter alia, include provisions regarding i. Definition of e-Governance, its objectives and role in the Indian context; ii. Parliamentary oversight mechanism;
iii. Mechanism for co-ordination between government organizations at Union and State levels; iv. Role, functions and responsibilities of government organizations with regard to e-Governance initiatives, especially business process re-engineering; v. Financial arrangements; vi. Specifying the requirements of a strategic control framework for e-Government projects dealing with the statutory and sovereign functions of government; vii. Framework for digital security and data protection; and viii. Responsibility for selection and adoption of standards and inter-operability framework
14.Knowledge Management Union and State Governments should take proactive measures for establishing Knowledge Management systems as a pivotal step for administrative reforms in general and e-Governance in particular. .
Conclusiorn / The Commission is of the view that even in any e-Governance initiative, the focus has to be on governance reforms with the technological tools provided by ICT being utilized to bring about fundamental changes in the governmental processes. In view of the wide range of e-Governance initiatives that have been carried out in India with varying degrees of success as well as the diversity of conditions in the country, the Commission recognizes that e-Governance projects have to be designed for specific contexts and environments
VThe Commission notes that India's e-Governance experience shows a plethora of pilot projects with varying rates of success but with the common characteristic that the majority of them are not up-scaled or widely replicated VThe Commission feels that it is essential to learn from previous experiences and each pilot project should be taken to its logical end. / For this to happen, emphasis has to be on the reforms in government procedures, structures and systems and must take precedence over mere technological solutions.
Ultimately, the success of an e-Governance initiative lies in how efficiently it has enhanced people's participation in government functioning through wide ICT access, bringing government and the services it offers closer to its citizens promoting accountability transparency and responsiveness in government nctioning and ensuring that government works better at lesser costs These are the sine qua non for good governance and a vibrant democracy.
End of11th report- Promoting e Governance Next lecture in the ARC Course- 12th report Citizen Centric Administration