National e-Governance Service Delivery Assessment

Why in News?

Union Minister Science and Technology will release the second edition of the National e-Governance Service Delivery Assessment 2021.

The Department of Administrative Reforms & Public Grievances (DARPG), Ministry of Personnel, Public Grievances & Pensions constituted the National e-Governance Service Delivery Assessment (NeSDA) in 2019
It was constituted as part of its mandate to boost the e-government endeavours and drive digital government excellence.
NeSDA is a biennial study (once in two years)
NeSDA assesses States, Union Territories (UTs), and focuses on Central Ministries on the effectiveness of e-Governance service delivery
NeSDA helps the respective governments to improve their delivery of citizen centric services and shares best practices across the country for all States, UTs and Central Ministries to emulate
The second edition of the NeSDA study was started in January 2021
NeSDA 2021 covers services across seven sectors namely Finance, Labour & Employment, Education, Local Governance & Utility Services, Social Welfare, Environment and Tourism sectors