ONLINE DISPUTE RESOLUTION IN INDIA

Online dispute resolution indicates a resolution process where small value cases are solved by using technology. The cases imply the use of ADR techniques. The “Alternative dispute resolution (ADR)” includes different resolution methods such as negotiation, mediation, and conciliatory approaches. This ODR helps contain these disputes so that it does not result in something big.

The topic will enunciate the concept of “online dispute resolution in India”. Understanding the concept will help us ascertain the purpose it serves. Moreover, it will further look into the “online dispute resolutions in India” cases. The analysis of cases will help in understanding the resolution process better. It also includes articles on the concept to expand our knowledge further.

What is online dispute resolution?

“ODR (Online Dispute Resolution)”denotes a resolution process where small value cases are solved using technology. The method also employs the techniques of ADR. The “ADR (Alternative Dispute Resolution)” comprises alternative concepts and resolution methods. The alternative method includes adjudication, mediation, negotiation, and initiation of conciliatory approaches. The employment of these techniques helps in finding common ground. The ADR technique also helps contain the dispute, not culminating in something big. 

This method of dispute resolution can be treated as an appendage of public court and outside of its extension. The rising popularity of this method is the easy solving of the cases. Moreover, in the wake of Covid-19, when everything became online, the ODR process helped to contain the cases digitally. In India, it has become quite popular among the government. The NITI Aayog is determined to rapidly increase the use of this ODR method. 

Methods adopted for online dispute resolution

The emergence of Coronavirus led to a time when approaches to justice became quite difficult due to the ongoing restrictions and lockdown phases. Hence, in such a situation, justice also took the form of online mode. The “ODR or Online dispute resolution” technique helped immensely attain justice. However, this type of dispute resolution applies to only small value cases. 

The ODR method includes digital technology for solving disputes. Moreover, it also includes the employment of ADR techniques. The technique includes employing soft measures where a conciliatory approach is taken. 

This technique can be a revolutionary approach in resolving disputes. Moreover, the emergence of Corona virus has made it more possible to adopt such an idea. As a result, the dispute method is quite easy. Moreover, this technique saves time as it can be solved using digital technology. Hence, it can be said that justice has become more accessible and easy through this technology.

Online dispute resolution cases in India

The rising ODR method also gained popularity in India because of its pending cases before higher and lower courts. NITI Aayog believes that India could play a vital role in this movement. The organisation even advised the central government to construct tech-hubs to take advantage of this method. First, however, companies need to transform themselves digitally to facilitate the advantages.

Moreover, a report points out that thousands of cases are pending before the courts. Therefore, it is essential to clear the cases, or the backlog will rise every day. In a technical session, the honourable justice raised the issue of Saw pipes. Mr. Sen, the honourable justice, asked the case to be solved through “online dispute resolution”. Furthermore, the small cases of cyber security or other family or small business disputes can be resolved using this method. 

The ODR is quite beneficial for clearing backlogs. Moreover, the time-consuming procedure can be omitted in this method. It can be quite easy to solve disputes through online conciliation and mediation. This makes justice more accessible. However, the government needs to take pre-emptive measures to transform the infrastructure to support the adoption of this method. This can be highly beneficial for solving the issue digitally without adopting any strong measures. Hence, using “online dispute resolution in India” can revolutionize justice procedures.

Articles on online dispute resolution in India 

The rise of Covid-19 has made the government and NITI Aayog get conscious about the online method of resolving disputes. Moreover, the method is beneficial in clearing small value cases pending before the courts. The spread of Covid-19 has made people to go online to conduct their daily business. From purchasing to selling, everything has become online. In such a scenario, justice cannot be left alone. The accessibility of justice during corona has become quite difficult. The ongoing restrictions and lockdowns implied by the government have made courts close down. This has a huge impact on the distribution of justice. 

Therefore, the scenario necessitated “online dispute resolution in India”. Moreover, it started focusing on the advantages of adopting such a method in solving small value cases. The NITI Aayog believes that India can be a crucial player. Moreover, several “articles on online dispute resolution in India” indicate that it will positively impact justice. Moreover, the articles further say that the government needs to renovate to adopt the method.

Conclusion

The article broadly discusses the concept of “online dispute resolution in India”. It also enunciated the methods that are essential for ODR. The methods will help contain the issues and prevent them from spreading further. Moreover, it also includes cases that need urgent treatment. Moreover, it is beneficial in clearing backlogs. Many articles are rising currently due to the immediate effect of the ODR method. This method will help in saving in time. Moreover, it is easily accessible and can be solved without circling around the court. Moreover, it can also decrease delays in adjudication of cases. It will be helpful in changing the image of justice.