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Cyber Security concerns

Cyber security management should be handled carefully so that transactions and online private data of customers should be protected.

Cyber security management practices and their implementation methodologies are essential. In this case, security management in cyber sources is a modern approach that needs to be performed efficiently. In addition, this study sheds light on current management practices and recent events regarding breaches of cyber security infrastructure agencies in India. Various factors and components related to this topic will be analysed in this study and their relevance will be justified. Critical evaluation of cyber security services along with customer orientation will be conducted in this assignment.

Cyber Security Concerns

Modern businesses in almost every industrial sector have gone online and operational activities in business sectors are operated through the internet. In addition, it can be said that customer relationship management (CRM) is operated through online sources nowadays. The implementation of AI has opened so many scopes in business management and this is the reason for increasing cyber-crimes in India. As reported, more than 1.1 million cyber-crimes and attacks on servers were filed in India in 2020. This was an increase of 400 thousand more attacks in the cyber sector than in 2019 in India.

These statistics show that cyber-crimes are growing as a major crime in India. Lack of proper cyber security systems is the main reason for this. In most cases, official servers and databases are hacked by these attacks and this creates a huge loss in that business management or authority. Recently, one of the biggest retail broking firms in India, suffered a severe cyber-attack. In this case, it was suspected that private details and KYC data of customers of that company was hijacked, which was a serious breach in cyber security terms of this country.

Cybersecurity and Infrastructure Security Agency

As a result of these increasing numbers in cyber security sectors, India has made significant changes in its cyber sources. As reported, this country has joined forces with five other countries to ally, termed as CyberBRICS. In this case, cyber-crime is treated as a serious criminal offence in India. The Ministry of Home Affairs (MHA) is the responsible agency, in this case, for promoting cyber security in this country. This authority has identified that cyber hackers are using phishing technologies, which mainly impersonates behavioural approaches of humans. 

India has a National Cyber Coordination Centre (NCCC) to control the cyber security performance of this country. In addition, the Indian Ministry of Electronics and Information Technology is aimed to report all cyber-crimes conducted in this country and to take strict action against those. India has executed another government initiative named Indian Cyber Crime Coordination Centre, which is directed and under supervision of MHA. This centre is located in the capital of India, Delhi and has a budget of Rs. 415.86 Crore was proposed for this agency between 2018 and 2020.

Cyber Security Services

A lot of companies in India provide cyber security services to customers. In this case, it can be stated that India has established its department for cyber forensics, commonly known as computer forensics. Through this service, cyber forensics identifies “computerised media painstakingly” in this country. In addition, cyber security services in this country are aimed to utilise the technologies for protecting, distinguishing, recuperating and investigating cyber-crime cases filed.

Cyber security and Infrastructure Security agencies in India offer services such as providing digital antiquity and increased transparency in cloud drive security. In addition, it was reported that in case of monetary fraud in Indian banks, the Reserve bank of India (RBI) announced that it will refund the whole amount to the customer if a fraud report was filed within 3 days from the crime.

Cyber Security Expert

Cyber security experts in India are not rare as this country has made a positive drive-in cyber security management. Again, the main responsibility is to maintain security in cyber security and infrastructure security agencies. In addition, a cybersecurity expert in India implements information security programs to safeguard the infrastructure of the system and server. Some renowned cyber security experts in India are Mukesh Choudhary, Dr Mieet Shah, Sambit Garnaik and many others.

Conclusion

This study concludes that India is recently prone to continuous cyber-attacks. However, this country has proposed and implemented several innovative ideas and technologies to restrict cybercrimes. In addition, this study reflects on steps taken by the Government of India to improve cybersecurity in India. In addition, it can be concluded that cybersecurity and infrastructure agencies in India provide various services to Indians to fight against cybersecurity infringement cases.