All of us have faced the situation of having to cancel a train ticket due to some unforeseen reasons. Now one can get refunds for the ticket via a ticket deposit receipt which can be provided to IRCTC to get the refund. This makes it extremely easy for us to apply and get a refund for our money. Here we have discussed some important eligibility criteria as well the rules one must keep in mind to make way for a smooth and unobstructed refund. A step-by-step guide is also provided below to help anyone in need and facing a problem to get their refund.
Eligibility for TDR application:
A ticket deposit receipt can only be submitted for a refund claim if a customer has faced certain scenarios and wishes for a refund. These scenarios can be listed as follows:
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The Railways has canceled a train. In case a train is canceled due to floods, bandh, etc, the entire refund will be allowed when applied with a 72-hour margin
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The train has a delay of more than three hours. FOr this case scenario, the full refund will be made for the train running late by three hours
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If a person doesn’t get to travel in the proper coach due to its unavailability the extra amount can be refunded. For example, if a person had paid for a 2 tier AC and the train arrives without the proper 2 tier AC coach, the person has to travel in a 3tier AC coach. In this case, the extra fare difference between 2 tier and 3 tier AC can be claimed as a refund via TDR
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Failure of the AC. In case of AC failure in A1 or executive class coaches, The difference of fare between the executive class and the first class can be refunded. The Certificate from the TTE is a must to claim such a refund. Similarly, this can also be claimed for people who had to travel in a lower AC than as specified by the ticket of the holder
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Proper ID cards are not taken during the journey. Then the person will be considered to be traveling without a ticket and money can be charged against him/her. The extra money taken by the TTE can be reclaimed back via ticket deposit receipt
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Falsely charged and money extorted by the TTE. In case such a happens the entire money will be refunded back to the person of concern
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Passenger or party traveled partially, so in that case, also apply for a TDR. For such a refund to go forward this must be certified by the TTE
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If the railways are unable to provide proper accommodation then the full amount will be refunded
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For tatkal tickets, if the tickets have been cancelled 24 hours before the start of the train then 25% without the tatkal charges will be refunded. After that, there is no means for any sort of refund
How to file a TDR?
A ticket deposit receipt has to be applied within a stipulated period. Thus, it is essential that we can apply for it without any problem and mistakes as early as possible. Here we have mentioned the methodology for anyone who wants to apply for a TDR via the Google pay platform. The steps are as follows:
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Log in to the Google Pay app.
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Head to the Train chat section. This will be under the Business section. There is also a mechanism to search for trains under the New section
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Click on View or Cancel. This will allow you to select the ticket for which you want the refund
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Click on File TDR
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Next, you are presented with a list of possible reasons to file a TDR. The most appropriate option needs to be picked out of them. A person can study the list of possible reasons by studying our article
Finally, click on Submit
These are the various steps one can follow to file a TDR. Even though the websites can change the basic mechanism to apply for a ticket deposit receipt remains the same.
Conclusion
This is a problem across the country that the lack of knowledge has led to many of us not applying for our refunds. Thus, to bridge this problem we have provided an in-depth for anyone and everyone to apply for TDR refunds and get their money back. Firstly we explained what a ticket deposit receipt is. After this, we talked about the eligibility of when one can apply for a TDR reclaim ultimately we spoke about the methodology to do the same via Google Pay. Even after this, there are frequent misconceptions that are pretty obvious. To cover such points we have mentioned some of them in our FAQs section. Thus, we hope after reading this article you have been equipped with the best tools and methodology to apply for your money via ticket deposit receipts.