• While discussing the experience of the countries in reforming their civil services, the Commission had the opportunity to observe that most of the reforming countries have adopted comprehensive civil service legislations which describe and establish the core principles, values, and characteristics that create the distinctive culture and ethics of the reformed civil service.
• The Commission also observed how these legislations provided a clear, unified framework within which the civil services could carry out its distinctive role and responsibilities.
• A statutory framework is required because it will provide a legal basis for Indian legislators to articulate essential public service principles, ethical values, and culture, as well as how these should be applied in the civil service.
• The law should also be a straightforward message to those in the civil service as well as the general public about what is required of them. The importance of articulating civil service values through legislation cannot be overstated.
• A clear understanding of shared values and vision set out unambiguously in the civil service law will provide a unifying and motivating force for the civil service as a whole; it will also provide the foundation for unity of outlook and behaviour across the civil service.
• Moreover, it will represent an approach that is consistent with best practices globally. At the minimum, the legislation should articulate the following values and ethical standards:

⇒ Commitment to the values cherished in the Constitution.

⇒ Adherence to the highest standards of probity, integrity, and conduct.

⇒ Commitment to the citizens’ concerns and the public good.

⇒ Impartiality and objectivity in all public dealings.

⇒ Empathy for the vulnerable sections of society.