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Traditional amd Modern Organisation
Lesson 2 of 10 • 2 upvotes • 7:47mins
Njm Njm
In this lesson, we will learn about traditional and modern organisation pattern. We will see how the information flows in the organisation.
Understanding Marketing Management by Phillip Kotler and Kevin Lane Keller - Chapter 5 (Part A)
10 lessons • 56m
1
Course Overview
3:14mins
2
Traditional amd Modern Organisation
7:47mins
3
Customer Percieved Value
6:35mins
4
Example for Customer Perceived Value
6:37mins
5
Customer Value Analysis
5:16mins
6
Total Customer Satisfaction
4:46mins
7
Measuring Customer Satisfaction
7:36mins
8
Influence of Customer Satisfaction
5:27mins
9
Handling Customer Complaints
4:47mins
10
Product and Service Quality
4:50mins
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