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Functional vs Dysfunctional Conflict
Lesson 3 of 17 • 3 upvotes • 11:03mins
Adyasha Satarupa
Types of conflicts : Functional & Dysfunctional
Organizational Conflicts for RBI grade B Aspirants
17 lessons • 3h 12m
1
Course Overview
4:55mins
2
Introduction to Conflict
9:32mins
3
Functional vs Dysfunctional Conflict
11:03mins
4
Sources and Causes of Conflict
13:41mins
5
Conflict Process
10:34mins
6
Conflict Management
12:51mins
7
Behavioral conflict resolution model
13:45mins
8
Conflict negotiation
11:28mins
9
Bargaining
13:32mins
10
Negotiation process
7:25mins
11
Individual differences in negotiation effectiveness
13:59mins
12
Third party negotiation
10:46mins
13
Examples of workplace conflict negotiations
8:52mins
14
Effective negotiation skills
10:40mins
15
Tactics in negotiation
12:37mins
16
Improving negotiation skills
14:21mins
17
Implications for managers
12:17mins
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