3rd year IIITian busy in gaining knowledge and spreading awareness about the importance of education among children.

Adyasha Satarupa

Conflict analysis is the systematic framework for deeper understanding of management system.

Discover, Learn and Master all the tricks and strategy to demolish the Banking examination and achieve your goal with flying colours

Bank Exams

English

Organizational Conflicts for RBI grade B Aspirants

Cash and Liquidity Management

Management

RBI Grade B Phase 2

Bank, SSC & Railway Exams

Ace the toughest competitive and government exams in India 

Test Preparation

Course Overview

This lesson is about the reasons of occurance of conflicts.

Introduction to Conflict

Types of conflicts : Functional & Dysfunctional

Functional vs Dysfunctional Conflict

Sources: internal & external; Causes: structural & personal factors

Sources and Causes of Conflict

Latent conflict, perceived conflict, felt conflict, manifest conflict, conflict resolution, conflict aftermath

Conflict Process

Conflict Management

Avoid, accommodate,compete, compromise and collaborate

Behavioral conflict resolution model

soft, hard and principled negotiators/bargainers

Conflict negotiation

Distributive bargaining vs. integrative bargaining

Bargaining

1.Preparation & planning 
2.defining ground rules
3.clarification & justification
4.bargaining & problems
5.closure & implementation

Negotiation process

Individual differences in negotiation effectiveness

Mediator, arbitrator, conciliator and consultant

Third party negotiation

Clarification of guidelines, workload, employee input, information exchange

Examples of workplace conflict negotiations

These are the desirable asset for every working person.

Effective negotiation skills

Auction, Brinkmanship, bogey, chicken, defence in depth, deadlines, flinch, good guy/bad guy, highball/lowball, nibble, snow job, mirroring

Tactics in negotiation

Improving negotiation skills

Implications for managers

This course will provide a basic approach to study the interpersonal relationships in an organizational system.

Transactional Analysis

B.com graduate, pursuing MBA, travel, explore, fun loving,  fitness freak. “learning is a treasure  that will follow his owner everywhere”

Himanshi Likhi

This course will help you to solve and understand the basic concept and importance of HRM in the organisation

(Hindi) Human Resource Management-HRM Part -2

A Contagious Educator.
Writer,  post graduate in HR now  a civil service aspirant. I love to impart knowledge, like to read novels, books.

Nishat Khan

This course helps you in understanding OB, its concepts, fundamentals, importance and different models in OB.

Understanding Organisational Behaviour

My achievements as a teacher are I learned a lot through teaching. I got satisfaction through Satisfying students and parents.

Tanya Gautam

What is communications, its purpose amd importance are elaborated on. Formal and informal communication and its various types and challenges faced by them are mentioned. The various Forms of communication with their merits and demerits are talked about followed by barriers to communication and communication networks

(Hindi) Communication - Bank Exam

I have completed my B.Tech in Electronics and Communication stream in 2010 from Uttar Pradesh and further pursued my MBA in Marketing and Fi

Shivani Katiyar

This course describes the mangement and importance of credit in an economy. Also, it defines the norms to lend the money and how to minimize risks associated with the lending money shall be reduced.

Lessons

17 lessons • 3h 12m

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Course Overview

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Introduction to Conflict

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Functional vs Dysfunctional Conflict

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Sources and Causes of Conflict

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Conflict Process

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Conflict Management

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Behavioral conflict resolution model

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Conflict negotiation

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Bargaining

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Negotiation process

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