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Lessons
17 lessons • 3h 12m
Course Overview
4m 55s
Introduction to Conflict
9m 32s
Functional vs Dysfunctional Conflict
11m 03s
Sources and Causes of Conflict
13m 41s
Conflict Process
10m 34s
Conflict Management
12m 51s
Behavioral conflict resolution model
13m 45s
Conflict negotiation
11m 28s
Bargaining
13m 32s
Negotiation process
7m 25s
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