Transparency and Accountability

Citizen's Charter is a document which represents a systematic effort to focus on the commitment of the Organisation towards its Citizens in respects of Standard of Services, Information, Choice and Consultation, Non-discrimination and Accessibility, Grievance Redress, Courtesy and Value for Money. This course deals with the fundamentals of citizens charter, it's evolution and Indian experiments.

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UPSC CSE - GS

UPSC - Civil Services Examination (IAS) Preparation

English

An Introduction to Citizen's Charter

General Awareness

Governance

Polity, Governance & IR

UPSC CSE

Union Public Service Commission Exams (UPSC)

The citizen's charter, as part of the larger push for good governance has been introduced in this lesson.

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The Charter: An Introduction

Danish Khatana

An Introduction to Citizen's Charter

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