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Citizen Charter in India

Lesson 4 of 5 • 9 upvotes • 10:20mins

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Danish Khatana

As part of Indian Experience of citizens charter, covers the Dept. of AR & PG guidelines, the Report of PAC and IIPA studies.

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1

The Charter: An Introduction

8:13mins

2

Evolution of Citizen's Charter

9:10mins

3

Principles of Citizen's Charter

8:04mins

4

Citizen Charter in India

10:20mins

5

Making Citizen's Charters Effective

11:02mins

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