Transparency and Accountability

Citizen's Charter is a document which represents a systematic effort to focus on the commitment of the Organisation towards its Citizens in respects of Standard of Services, Information, Choice and Consultation, Non-discrimination and Accessibility, Grievance Redress, Courtesy and Value for Money. This course deals with the fundamentals of citizens charter, it's evolution and Indian experiments.

Crack UPSC CSE Prelims and Mains Exams. Know how to prepare for UPSC 2019 and 2020, complete syllabus, exam patterns, latest notifications to join IAS, IFS, IPS and other cadres of Civil Services.

UPSC CSE - GS

UPSC - Civil Services Examination (IAS) Preparation

English

An Introduction to Citizen's Charter

General Awareness

Governance

Polity, Governance & IR

UPSC CSE

Union Public Service Commission Exams (UPSC)

The citizens charter, steps to make it more effective as provided by the 2nd ARC report as part of Agenda of reform.

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Making Citizen's Charters Effective

Danish Khatana

An Introduction to Citizen's Charter

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