Lesson 4 of 10 • 0 upvotes • 11:36mins
Some more ITIL terminologies and service management
10 lessons • 1h 45m
Introduction to ITIM
11:03mins
IT Services Management Process
9:49mins
Information Technology Infrastructure Library (ITIL)
11:39mins
ITIL Terminologies Cont. and Service Management
11:36mins
Service Strategy
9:42mins
Service Portfolio and Business Relationship Management
10:20mins
Demand Management
10:28mins
Financial Management
11:15mins
Capacity Management
9:50mins
Availability Management
9:50mins