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Effective Public Grievances Redressal Systems, Consumer Protection, Special Institution Mechanisms
Lesson 4 of 5 • 98 upvotes • 8:08mins
Roman Saini
Citizen Centric Administration: 12th Report of 2nd Administrative Reforms Commission (ARC) (GS-2, 4)
5 lessons • 40m
1
Preface of the 12th report
8:03mins
2
Recommendations - Functions of Government, Making CC effective, 7-Step Model for Citizen Centricity
8:02mins
3
Citizens Participation in Administration, Women/Physically Challenged, Decentralisation
8:03mins
4
Effective Public Grievances Redressal Systems, Consumer Protection, Special Institution Mechanisms
8:08mins
5
Process Simplification and Conclusion
8:05mins
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