Lesson 4 of 5 • 4 upvotes • 9:27mins
Effective Public Grievance Redressal System , Consumer Protection , Special Institution Mechanism .
Preface of the 12th Report (in Hindi)
9:35mins
Recommendations - Functions of Government , Making Citizen Charter Effective (in Hindi)
8:50mins
Citizens Participation in Administration , Women / PWD, Decentralisation
9:08mins
Effective Public Grievances Redressal Systems, Consumer protection, Special Institution Mechanism .
9:27mins
Process Simplification and Conclusion.
9:31mins