Lesson 2 of 5 • 10 upvotes • 8:50mins
Recommendations - Functions of Government , Making cc effective , 7-step model for citizen centricity.
Preface of the 12th Report (in Hindi)
9:35mins
Recommendations - Functions of Government , Making Citizen Charter Effective (in Hindi)
8:50mins
Citizens Participation in Administration , Women / PWD, Decentralisation
9:08mins
Effective Public Grievances Redressal Systems, Consumer protection, Special Institution Mechanism .
9:27mins
Process Simplification and Conclusion.
9:31mins