Lesson 5 of 10 • 1 upvotes • 13:27mins

This lesson will teach you how to write complaint letters without letting your emotions to get the best of you and how to respond those complaints if you are on the receiving side.
10 lessons • 2h 8m
Informal Letters
8:53mins
Formal letters: Inquiry and its Response
13:40mins
Sales Letter
14:11mins
Order letter and its Confirmation
13:03mins
Complaint Letter
13:27mins
Report Writing - Lesson 1
11:32mins
Report Writing - lesson 2
13:31mins
Letter of Recommendations
13:15mins
Professional Emails
15:00mins
Diary Entry
12:07mins