Aman Sharma

This course is a summary of Yojana Magazine from the month of December 2017, on Consumer Awareness and related international and national acts. Aman has divided the course to make understanding the basics and current affairs easier for all .

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Summary of Yojana for December 2017: Consumer Awareness

Course overview of yojna magazine from the month of december , discussing our strategy and approach towards future lessons

Overview

This lesson contains 
what is consumer?
CONSUMER Rights
consumer protection act , 1986
consumer protection bill, 2015

Consumer Protection and Consumer Rights

This lesson contains 
1. United Nations Guidelines for Consumer Protection
2. Alternative Dispute Resolution
3. Section 89 of cpc
4. Legal services authority act 
5. Lok Adalat
6. Consumer Inclusion in Financial Service

UNGCP, ADR, Lok Adalat, and Consumer Inclusion in Financial Services

1. Consumer in Health Services
2. clinical establishment act,2010
3. India state level disease burden report
4. Educating Rural Consumer

Consumer in Health Services and Educating Rural Consumer

1. Quality assurance
2. Hallmarking
3. Customer Satisfaction in Banking Sector
4.Charter of Customer Rights
5. Banking Ombudsman

Lessons

5 lessons • 1h 1m

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Overview

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Consumer Protection and Consumer Rights

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UNGCP, ADR, Lok Adalat, and Consumer Inclusion in Financial Services

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Consumer in Health Services and Educating Rural Consumer

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Consumer Rights in Banking Sector, Quality Assurance and Banking Ombudsman