Citizen's Charter is a document which represents a systematic effort to focus on the commitment of the Organisation towards its Citizens in respects of Standard of Services, Information, Choice and Consultation, Non-discrimination and Accessibility, Grievance Redress, Courtesy and Value for Money. This course deals with the fundamentals of citizens charter, it's evolution and Indian experiments.
reviewed on Nov 19, 2018
course is very beneficial and integrated with other subjects like useful for ethics paper even. sir, we will look forward some topics of Indian society n social justice even n more help full for us. thank you
reviewed on Dec 10, 2018
wonderful course with in-depth analysis and high waitage points included.
reviewed on Sep 16, 2018
Very interesting topic and presentation as well. this topic is very important from point of view of every exam be UPSC SPSCs or else.